Whether you're a potential partner, a publisher interested in our apps, a journalist, or simply curious about our work — we'd love to hear from you.
We typically respond within 1 business day. For urgent support matters related to our published apps, please use the dedicated support channel.
We typically work on fixed-scope, fixed-price engagements for product development, with optional ongoing support contracts. For compliance audits and privacy engineering, we work on a time-and-materials basis with monthly minimums.
Our core team is based at St John's Innovation Centre in Cambridge, UK. We have additional engineering presence across Europe and work with a small number of trusted specialist contractors globally.
We are open to discussing partnership arrangements for projects where our technology stack provides exceptional strategic value. Please reach out via contact@echodatagridapex.com with a brief project overview.
New project intake typically begins 2-4 weeks from contract signing, depending on scope. For urgent compliance or audit work, we maintain limited availability for fast-track engagements.
Absolutely — we operate a coordinated vulnerability disclosure program. Please email contact@echodatagridapex.com with details. We acknowledge all reports within 48 hours and aim to triage within 5 business days.
Our primary support language is English. For our localized apps in Japanese, German, French, Spanish, Portuguese, Chinese, and Korean markets, we provide regional support through our trusted partner network.
We're based at the historic St John's Innovation Centre — one of Europe's most respected technology incubation campuses.